Submitting a medicinal product quality complaint<\/p>\n
What is a medicinal product?<\/strong><\/p>\n Medicinal product: To check if the product you wish to file a complaint for is a medicinal product, please search for it here<\/a><\/span>.<\/p>\n If the product you are complaining about is not a medicinal product or if your complaint does not strictly refer to quality but to other aspects (e.g. price, pharmacy activity), please contact the following competent authorities, as appropriate:<\/p>\n \u2013 The Ministry of Public Health \u2013 The Directorate for Medicines and Medical Device Policy What information does the National Agency for Medicines and Medical Devices of Romania need in order to solve your complaint?<\/strong><\/p>\n The information you provide is very important to us. In order to solve your complaint, we need information such as: Complaints must be submitted in writing to the National Agency for Medicines and Medical Devices: Please provide your contact details.<\/strong> During the complaint resolution process, if necessary, we will contact you in order to obtain additional information and upon completion we will notify you in writing of the outcome of our investigations.<\/p>\n","protected":false},"excerpt":{"rendered":" Submitting a medicinal product quality complaint What is a medicinal product? Medicinal product: a) any substance or combination of substances […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":467,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4725","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/pages\/4725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/comments?post=4725"}],"version-history":[{"count":1,"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/pages\/4725\/revisions"}],"predecessor-version":[{"id":12184,"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/pages\/4725\/revisions\/12184"}],"up":[{"embeddable":true,"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/pages\/467"}],"wp:attachment":[{"href":"https:\/\/www.anm.ro\/en\/wp-json\/wp\/v2\/media?parent=4725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\na) any substance or combination of substances presented as having properties of treating or preventing disease in human beings; or
\nb) any substance or combination of substances that may be used by or administered to human beings with a view to restoring, correcting or modifying a physiological function by exerting a pharmacological, immunological or metabolic action, or making a medical diagnosis;<\/p>\n
\n\u2013 The National Authority for Consumer Protection
\n\u2013 The National Sanitary, Veterinary and Food Safety Authority<\/p>\n
\n\u2013 product\u2019s name;
\n\u2013 manufacturer;
\n\u2013 batch, date of manufacture and expiry date mentioned on the product\u2019s packaging;
\n\u2013 details of the issue (what, when, where, how it happened);
\n\u2013 if possible, copies of the prescription, medical documents and receipt for the product purchase as well as any other information that could help us evaluate the complaint;
\n\u2013 your contact details<\/p>\n
\n\u2013 by mail: 48 Av. S\u0103n\u0103tescu, sector 1, Bucharest 011478
\n\u2013 by fax: 0213163497
\n\u2013 by e-mail: click here<\/u><\/a><\/span><\/p>\n