16.06.2025
To the attention of all importers, distributors and users of medical devices
The NAMMDR was informed about a theft which occurred in Belgium on 10 April 2025, involving a truck carrying Juvederm from Pringy, France to Roermond, the Netherlands. The investigation discovered that 25 out of 26 pallets were stolen.
All stocks remaining at the manufacturer AbbVie, France of the affected batches, as well as all remaining devices in the truck, which have not been stolen, shall be destroyed.

Medical devices and affected batches:

Product code PRODUCT BATCH Quantity Affected markets
20076422 Juvéderm VOLUX 1003645951 4.513 Dedicated reference number for China
94151JA Juvéderm Vista VOLUMA XC 1003583816 4.954 Dedicated reference number for Japan
94506KO Juvederm VOLUMA cu Lidocaină 1003598746

1003598748

8.572

7.095

Dedicated reference number for South Korea
96637JR Juvederm VOLUMA cu Lidocaină 1003598743 6.311 Common reference number for EU countries and planned for delivery to Germany, Italy, Austria and Switzerland (multilingual package)
20073835 SKINVIVE by Juvederm 2*1mL 1003543583 4.221 Reference number dedicated to India
96180II PF Juvederm Volbella w/lidocaine 32G 1003645893 919 Reference number dedicated to India
96666JR JUVEDERM ULTRA 3 2*1.0mL 1003636606 5.268 Common reference number for EU countries and planned for delivery to Germany, Italy, Austria and Switzerland (multilingual package)

If you have come into possession of medical devices such as the above mentioned or if you are aware of distributors who sell such devices on the Romanian territory, do not use them and notify the National Agency for Medicines and Medical Devices of Romania-The market surveillance service at the contact details posted on the NAMMDR website..